Helpcenter / TSR Site Help

Posted Jan 17, 2012

Subscription Subscription Paid but Having Problems If you just have paid for a subscription, but still get the symbol seen below for for subscriber items, there are a few possible explanations. Make sure to check your top bar under your name in the drop down menu to see if the system...

Posted Jan 13, 2012

General Compositions should contain a substantial amount of Custom Content from TSR. All submissions for any Studio Work must be PG-13. We will be looking for originality. Take care with spelling. Doesn't have to be perfect but effort shown. No leet-speak (text...

Posted Nov 19, 2008

Access to All Downloads: Subscribers have full access to all downloads in our archives, including Featured Artist creations which are exclusive to Subscribers. These artists are considered the best of the best and generate some of our most popular creations at the site, as can be seen in...

Posted Nov 18, 2008

The Sims Resource is the worlds largest The Sims 1, 2 & 3 website with over 3,300,000 registered members and over 32 million downloads served every month. If you are interested in advertising on TSR, please get in touch with us at advertise@thesimsresource.com to discuss a campaign...

Posted Nov 13, 2008

Recurring Subscriptions to TSR are an agreement between yourself and PayPal. We have no control over your account activity and cannot stop a subscription for you. If you selected the 2 month subscription option, paying with Paypal when you signed up or renewed, your subscription is automatically...

Posted Jul 13, 2008

ant to know everyone behind the daily work with TSR? These are the people who make this huge community work and keep all the pieces in place. Some names you probably already know while some you have probably never heard of before. So, here are the staff of TSR: Site Staff Steve...

Posted Sep 19, 2007

Introduction The Sims Resource takes your right to privacy seriously, and wants you to feel comfortable using this web site. This privacy policy deals with personally identifiable information (referred to as "data" below) that may be collected by this site. This policy does not apply to other...

Posted Sep 19, 2007

Terms of Use The Sims Resource provides this web site to you subject to these terms and conditions of use. Please read these site terms carefully before using this web site. By accessing or using this web site, you explicitly agree to comply with and be bound by these site terms and all...

Posted Jan 15, 2007

Over the past few years a lot has happened when it comes to customizable content for The Sims 2. The tools have improved, the knowledge base has expanded and the artists have reached a whole new level. We have always appreciated the long hours of dedicated work, trial and error and research that...

Posted Jun 10, 2006

What TSR is all about? The Sims Resource (TSR) was created in August 1999, a full 6 months before 'The Sims 1' was released, by which time we had over 1,000 downloads available for the game. The site has maintained itself as the largest site supporting 'The Sims' games ever since. "full...

Posted Nov 13, 2005

These are the general rules that must be followed when it comes to using TSR, its content and our services. You may not ask for free items in comments or PM's, doing so will result in your account being suspended. You may only submit creations made by you, no submissions made by others and...

Posted Oct 26, 2004

The most probable reason behind this is that your account has not been activated just yet. Sometimes it can take up to a few hours before Paypal or your bank receives and verifies your payment, and then tells our servers to update your membership status. If it takes over 24 hours, you should...

Posted Oct 26, 2004

A common reason is when someone with an old membership tries to log in/subscribe again after a long time away from the site. September 19 we updated our cookies and you need to clear out your cookies and make sure you accept our new in order for log in/resubscribe to work. For information on...

Posted Oct 26, 2004

If you are a logged in free member, click on the account tab and then on "Create Subscription" from the sub menu. If you dont have a membership alredy, click on the Sign Up link at the top of the page. If you are a subscriber and want to renew, click on the account tab and then on...

Posted Jul 2, 2004

If you would like to link back to TSR you can use either the banner or button below. Remember to link to http://www.thesimsresource.com . Just click on one of the images and choose "Save as..." and save them to your computer.