Please help!!
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Blogpost added Apr 14, 2009, read 250 times
I have been trying to upload a new avatar for the past 30 minutes and for some reason it keeps telling me the image is to small less than 100x100. When in fact the image is 200x200! So I finally gave up on my new avatar and decided to put the old one back up, but it tells me that one is too small too! Does anyone have any idea why this could be happening or has anyone experienced something similar?
Any help would be appreciated!!
Thanks,
Stacy
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2 Comment(s) posted so far
On Apr 14, 2009 PenelopeT wrote:
Hey Stacy, I have had that happen before. What worked for me was clicking the remove avatar button....and try refreshing the page....or maybe going back to your profile page. Then go back to the My TSR section...and try re-uploading your image. Also, somtimes I find the size of the pics are not recognized correctly. Case in point, the pic I used today is 475 X 479 which should be too big, but it wasn't. Hope my suggestions work.
On Apr 14, 2009 wrote:
Hi Stacy, it happened to me too when I first uploaded a new avatar. I had one and wanted to replace it, then I wanted the orange one I have now. First it said it was too big, then it uploaded fine but it wasn´t showing and I left it and refreshed the page and still after an hour it hadn´t changed. So I clicked the remove button and reuploaded it and then it changed at once. It might be some bug or something. But delete it again as Penelope said and leave it for a little while and then try again.