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News by Thomas|TSR added Oct 13, 2011, read 3149 times
We have now transferred all Sims 3 downloads over to the cloud and you should notice a big performance increase. If you are a subscriber and receive errors stating that content is subscriber-only, please close ALL your open browser windows, then log back into TSR. This will enable you to download again.
If you experience any problems, please log a support ticket. Our staff are ready to assist you.
This is the first step of many as we roll out our planned redesign of TSR and performance increases overall.
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38 Comment(s) posted so far
On Oct 13, 2011 ziggy28 wrote:
The download says Im downloading from amazon.com????
On Oct 13, 2011 johan wrote:
That is correct, but it's not from the online book store
The files are hosted in Amazon Web Services Simple Storage Solution (AWS S3), which is basically hosting in "the cloud".
We are moving TSR to the cloud piece by piece in an effort to make our site faster and more reliable.
On Oct 13, 2011 ziggy28 wrote:
On Oct 13, 2011 daisylee wrote:
Finally was able to download subscriber items and it was speedy. Hope it stays that way.
And thanks for the clarification about Amazon.
On Oct 14, 2011 oldmember_PoisonousBlonde wrote:
I am trying to download something and it isn't downloading.
On Oct 14, 2011 Pipkin08 wrote:
On Oct 14, 2011 cadiva wrote:
The download option for the zip (or single Sims3Pack files) doesn't work in Google's Chrome browser. When you click the green arrow to download, nothing actually opens to download, however it thinks you have downloaded as you get the option to thank the artist/leave a comment etc. I've checked this a couple of times now and have had to switch to Firefox to get anything to download.
On Oct 14, 2011 cronu5 wrote:
I need the zip file back for all the clothing, because when I directly download into sims each file. MY sims says aror and turns off and its a hassel
On Oct 14, 2011 oldmember_bellaboo wrote:
On Oct 14, 2011 Charlene5 wrote:
Doesn't work with Google Chrome. I cannot download anything.
On Oct 14, 2011 julls04 wrote:
ooo was wondering why i couldn't download anything, i have google chrome and nothing works so far.
On Oct 14, 2011 Cyclonesue wrote:
People reporting Chrome problems: please raise a support ticket and tell us which version of Chrome you're using. I'm using Chrome 14 on a PC, and that is working perfectly for me. A few others have tested in Chrome on both PC and Mac and were also able to download zips and sims3packs, so we need to find out a bit more about why some people are having problems.
On Oct 14, 2011 AnoeskaB wrote:
cronu5, make sure you use the save option when download the sims3pack, instead of open. Once you have downloaded the sims3pack, you can place it in your download folder just as you did with the sims3pack in the zip
On Oct 15, 2011 jonbutler2004 wrote:
The problems, as I see it, is that EA/Origin insists upon keeps making updates and fixing problems that do not really exist. I believe the expression I seek here is: If it is not broken, don't fix it.
I have not seen a problem with downloading from The Sims Resource until now, and in my opinion, you have attempted to fix what is not broken and in doing so, have made it more difficult, if not impossible, to download...UNLESS it is your goal to make this site more elite and exclusive without making it a paying site. If this is the case, bravo, job well done.
Having been a gamer on a few MMORPGs, I have frequenty run into Sims 3 players whom I referred to this site. Until you switch it back to your former easy method of downloading, not only will I no longer download from this site, but I cannot in good conscience refer people here, either.
Good day and congratulations on becoming one of the exclusive, most difficult sites to use.
Jonathan Butler
On Oct 15, 2011 Megamoneybags wrote:
I hate this new upgrade. I do not see why it needed to be changed. now, I cannot even download a single object to my packages folder before they go to the launcher!
On Oct 15, 2011 Megamoneybags wrote:
And now, every time I upload a picture for a house, a big red question mark pops up saying "missing image" because of this update. Please do not fix what is not broken.
On Oct 15, 2011 mrscrockett01 wrote:
I'm not getting my images to show up when uploading new lots. The only lots I've submitted that do show them are the ones already published. The ones awaiting publication and being uploaded only give the image size where the pic should be.
On Oct 15, 2011 JinaKh wrote:
I have been using TSR since the days of Sims 1 and have never had any problems downloading but since this latest change it's become nearly impossible to download anything. When I try I usually get "download interrupted" or "cannot be downloaded" and on the increasingly rare occasions that I do manage to download something it can take me six or seven attempts before anything happens.
Why make changes when everything was already working fine? This is ridiculous.
On Oct 15, 2011 AnoeskaB wrote:
For those that have a problem with the file trying to install right away: please keep in mind to use the save (or save as) option, and not the "open" option. When you choose open, it will indeed try to install right away. If you choose save, you can place the sims3packs in your downloads folder just as you did with the zip download
On Oct 16, 2011 AnoeskaB wrote:
The problem of the missing images in uploads is being worked on right now, and should be solved soon
On Oct 16, 2011 AnoeskaB wrote:
Anyone who has problems with downloading: log out and in again, and also do a deep refresh on your browser (Ctrl F5). If you still have problems after that, then please let us know, and also tell us what browser you are using
On Oct 16, 2011 JinaKh wrote:
Re the last comment from AnokesjaB - been there, done that repeatedly. Doesn't make any difference.
On Oct 16, 2011 unclekitler wrote:
My basket download was lightening fast! I'm using Firefox--no problems at all. Thanks!
On Oct 16, 2011 jonbutler2004 wrote:
Why is it the members of this site have to do all this investigation into what server we are using and filling out a Support Ticket? We are not the ones who created this problem and I don't see why we have to change our system around to suit your error. Put it back the way it was.
On Oct 17, 2011 jalode wrote:
On Oct 17, 2011 NAOMIishier wrote:
I kinda have the same problem. Tried everything. If I click to download a new page pops up that can't find the website.
Please, I really want to download xD
On Oct 18, 2011 julls04 wrote:
im also using google chrome 14 says it is up to date, and the icons for simspack are not even showing up on here, how do i submit a ticket?
On Oct 18, 2011 angelicmc wrote:
I am just wondering why the stuff i am or did download isnt the same picture? It looks like .package files now. Why???
On Oct 18, 2011 jwoolaway wrote:
Well I haven't tried downloading anything as most pages do not fully load. In other words only 1 or 2 pictures are actually visable. Using firefox and this has only been a problem for the last 2-3 days. I have been a subscriber on and off since 2006 and have never had problems with anything. If this continues I will cancel subscription as the site has become virtually unusable.
On Oct 19, 2011 jwoolaway wrote:
Well I dont know what you guys did but thanks......everything is working perfectly today.......I love this sight and am soooo glad its back to normal. I'd say 95% of the 10 GB of CC i have come from here.... Thank you soo much....
On Oct 19, 2011 JCIssette wrote:
I have not been able to submit a lot for three days now. No word from submiissions regarding this. I am getting errors on every page I try to access. They work, but with errors. The submission process won't work at all for me. Error on that page also.
On Oct 27, 2011 marionemily5 wrote:
So much better!!!! FINALLY
On Nov 3, 2011 jmph wrote:
The only problem I have is that I have to refresh my pages alot. About every 5 pictures on the page will show up and then the rest won't so have to refresh and then the have to repeat it after about every 5 pictures to see what I"m downloading!Also I always get a page that comes up that the site is temporarly down and that there is no need to manually reset that when site comes up I will be directed back to the page I was on! My big problem has been with EA and Orgin this weekend.
Now they are really messed up. Always get a notice that the two can't connect an can't get into area to download.
On Nov 4, 2011 ECFULLER wrote:
Everything downloads fast and easy. My problem now is that when it is installed onto my game things are weird, I can't place objects on counters and the chairs are in the middle of the tables, I get a message that things can't be placed where there are no slots. Its very frustrating that I can't use what i download. Wish I hadn't subscribed.
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