*updated* The latest game patch issues

There are reports of content not showing up in-game and problems installing new content after the latest patch from EA. We are currently narrowing down the issues behind this (most seems to be related to CAS content and textures) and will provide free updates through our newly launched Updates Service. If you have been a subscriber here previously you will be able to download all updated subscriber content for free as well.

We are sorry for the inconvenience this is causing many of you and we will report back here once we have come up with a stable solution.

Update: It seems the problem is not with the file formats, but rather with the installation itself not working properly. Hopefully this is a patch issue that will resolve itself with another patch (since even EA store content refuse to show for some). We'll keep investigating.


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#53Cassini90125Dec 21, 2009

  I think I may be just about the only person who's had absolutely zero problems since installing the patch. Riverview works fine, all of my custom content, be it from here, the store, or anywhere else, is available and working fine, the game itself plays fine. The only thing I can see that might have made a difference is that the computer I play the game on has no internet connection. Everything I buy from the store, everything I've ever downloaded from the Exchange, TSR, and other sites, and all the patches, all of it goes to a memory stick on my laptop, and from there it goes to my gaming computer. How that could make any difference I'm not sure, but as far as I can tell it's the only thing that's different.

#54zvejaDec 21, 2009

all of my store cc went to hell, and the other cc is showing wel

#55ftDec 25, 2009

oh , i think just GOD can Help US
i really sad
and can`t play sims 3 withount cc

#56ftDec 26, 2009

i am wating for uptade every mornning - i cant wwait anymore
PLeaseeeeeeeeeeeeeee !!

#57ZhehenaDec 27, 2009

Oh my lord! I'm speachless!
I read the comments in here after a heads-up link from ulker, and made
a quick decission -  uninstalled my entire game - everything. All of my
characters, my houses - it all went to the garbagecan.
I installed it again and ignored EA's friendly reminder on how I needed
to update my game Naaah I don't think so. So I played along, looking like a happy little
dolphin. I builded a new house and played with my new SIMS and all my
CC's and I had a happy doo daa time doing so!
Then the 24th came along, and my amazing boyfriend proudly presents me
with: TADAAA - the expansion pack. Happy little dolphin now turns in to
an excited little dolphin, junpin' up and down. "Someone" just could not
wait to try this out!So I installed it. I installed the expansion pack and grit my teeth when EA demanded an update to the latest version,
and went along with it. Fine.
No! NOT FINE! Now I'm back to square one! AGAIN! Only now it's even
worst since the game got sooo much better because of the expansion. But
now it's - once again - only some CC's that can install in the game.
And if that where the only problem then fine. But I can only play for ½
and hour - sometimes 1 hour before the game just shuts down. I'm going
How can an update, that was released 2 weeks ago with such huuuge
problems, not be fixed yet?? I don't get. This is SO not okay! I can't
believe how many of you guys can't even load yor game  
So what I wanna know is - How surden are we, that these problem are
because of that update? And has anyone got ANY idea when they are going
to fix this? Does EA know about this.
Sorry if someone already answered, I just really really really wanna
know for sure. Iv'e been playing today, almost all day since I've got
work tomorrow and until wednesday, and I stopped counting how many
times it actually crashed. A qualified guess would be abour 15 times.
Minimum. From 1 pm and till 10 pm.
God speed out there

#58techguy57Dec 28, 2009

After reading through all of the contents I realize that I am lucky in that my game still works ok after installing the patch...EXCEPT...when I try and move my Sims to a new house that I built for them my houselhold inventory becomes inaccessible after I put out a few items. The cursor turns into a closed fist with a circle with a diagonal line through it. I can no longer plant items from my master garderner's inventory which is a major problem! Hopefully EA will fix this soon! \:rolleyes:

#59techguy57Dec 28, 2009

Hmmm...after adding the comment above I went back and rebooted my pc, restarted Sims 3 and didn't enable the testing cheats like I usually do...and I was able to move my Sims and get almost all of their stuff out of the household inventory before the cursor starting acting funky again. Luckily I only had a few items left and didn't care about them so I just continued the game and played for several hours with no further issues. \:D

#60enformerDec 31, 2009

Well, after reading the problems everyone has had.. I was a lil leary of going into the game. I haven't played it since I installed WA and the new patch. Well, out of all the cc I have.. only 3 items are showing up in my game. Although the launcher says everything is installed. I even took it all out and installed it back in hoping that would fix it. Nope, I still don't have any cc showing up. It really sux because I had certain families in different themes. Now they are all generic. I hope they fix this mess soon. Today was the first time in weeks I had a day off so I could play. And now I can't. Its no fun without your own stuff. I'm starting to think I should've saved my 40$ and bought somethin else. Never had any kind of problem with Sims 2. Guess its my turn in Sims 3 now. \:\(

#61HeldByStarlightJan 5, 2010

Well, at least what i can tell is that of the patterns i've downloaded, all of the ones with the SW3 tile install fine. ALL of the ones with the W tile will not install. I do not know which version of The Workshop is which, but it looks to me like it doesn't recognize something about the ones created with the version that marks it with the W tile.... I don't know if this affects the hair and clothes, that's the distinction i see.
Hope it gets fixed soon!Jen

#62ZhehenaJan 20, 2010

HeldByStarlight: I have the exact same problem \:rolleyes:
Before I got the expansion pack i tried uninstall and then reinstalling the game and I did NOT upgrade to the latest patch - then everything worked just fine.
Then I got the expansion pack, upgraded the game and BOOM - it all went right to hell again.
Well... Now I just accept that some items I just can't download, and then I make sure to disconnect my internet and open the game through the game --> bin - file, and NOT the launcher, and that usually takes care of the problem.
Until today.
My newest problem is the saving process. Now I get a default no 13. What the hell is that??I hate that I play while panic-saving every god damn 5th minute \:puke\:
Come on EA DO something!

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