Paypal issues (again)


We are aware there has been further issues with Paypal payments since our last post. Before we implement the new payment systemfor Paypal we need to sort out all remaining issues. Could all of you who have not received your days please contact our support so we can go through and process all of you starting monday. Thank you for your help and patience and we are truly sorry for this inconvenience.


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#1DeadxdreamJan 3, 2010

I've reported about 4 support issue things...So I think I'm good. I'm getting so impatient I want to start downloading already \:\(...

#2alandperrineJan 3, 2010

Hey Deadxdream, just wanted to let u know don't rush the paypal issue if u plan on downloading for The Sims 3. Cause u're not missing much!  Half the sims 3 stuff doesn't work/download anyways, especially, it seems, the subscription stuff! \:mad\:  So maybe by the time the paypal problem is fixed the problem with the stuff not working/downloading will be fixed as well. I went through my whole subscription just about, and stuff  I wanted and subscribed for to get in the first place, still isn't downloading! What a waste...  \:confused\:

#3Thomas|TSRJan 3, 2010

alandperrine - to our knowledge that statement is simply not true. Most of the items affected by the EA patch are CAS creations, patterns and hair. Most of our subscriber content is objects and pretty much all of it works fine. We are, as much as you are, impatiently waiting for a new patch from EA to correct those issues.

#4erospsycheVIPJan 3, 2010

I have having downloading issues too. I get 404 errors alot when trying to download items in a sims2pack individually. I tried bulk downloading into a sims2pack, but nothing was put into the download folder. So now I'm trying to downloading and install everything separate, but keep encountering 404 errors. However, if you download the item in a zip file, that works.

#5Tabitha1972VIPJan 4, 2010

To whom it may concern i have also had trouble downloading but it is only as Thomas has stated since the patch i have had no problem with downloads until that point.  I don't think you should be knocking TSR because of EA's problem. I to wish they would hurry and resolve this but we will just have to wait patiently. 

#6wolfspryteJan 4, 2010

Hi... I have to agree, most of the content downloads and installs just fine. The only problems I have are with SOME patterns and hair.  ALL objects I've downloaded, installed just fine!!   I'm also waiting impatiently for EA to fix their patch issues!!!

#7wolfspryteJan 4, 2010

Oops, also wanted to add... so far (knock on wood 3 times) I've not had any problems with Paypal subscription payments...

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