TSR Pets CC Bug Fixer
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News by SteveB added Oct 20, 2011, read 28373 times
Latest Status: TSR RigFix has been updated to handle memory errors and reported issues
Batch conversion of downloads on TSR has not yet started!
Workshop updated (update from existing tool, download page will be updated soon)
TSR staff have been working hard to fix the problems caused by the Pets EP and the 1.26 game patch (1.27 for Mac) released by EA. To enable Pets animations, EA have changed the way many objects work. Without boring you with the technical details the result was that most CC fails to work in the game after applying the patch or Pets EP.
Workshop is now fixed and exports objects which work with Pets and the patch. We will run a batch process to fix all of our existing content "server side" which we hope to start on Friday. While this process is running we may suspend Sims 3 downloads so that users don't get a mix of patched and unpatched files. This process will take an estimated 10 hours.
The new tool, TSR Pets CC Bug Fixer (TSR RigFix) is now tested, documented and ready for you to use to fix your Sims 3 Custom Content after installing Pets or patching the game. Go to the Fix Your Game page to get the tool and follow the simple instructions. By including step by step screenshots we seem to have made the process look more complicated than it really is but this should make even the most nervous PC users feel comfortable fixing their content. That said, be sure to back your game files up and use this tool carefuly (and at your own risk).
Unfortunately this tool will not work for Mac users. Fixed sims3packs can be downloaded from the site and these will work on your Mac. You could also copy your Sims3pack files to a PC and fix them all in one batch to drop back onto your Mac, so there are ways to fix your game, but not as quick and easy I'm afraid.
We will try and offer as much support as we can for this tool to our users via the Support System here at the site. Please be aware though, we might get lots of requests and reports about a common bug so generic answers and fixes might mean that you don't get a personal reply. Please check back for updates if you have problems.
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244 Comment(s) posted so far
On Oct 20, 2011 oumamea wrote:
Thank you TSR
On Oct 20, 2011 Zhaana wrote:
Thank you again TSR !!
On Oct 20, 2011 ZoaN wrote:
Thank you! now time to try it out..
On Oct 20, 2011 Findu wrote:
You guys are the best, big thanks to Micke, Inge Jones for support and all featured artist for testing this for us and thanks to Murano for keeping us up to date!!!
On Oct 20, 2011 pianochiick wrote:
This might take a while i have a lot of custom content XD
On Oct 20, 2011 linasometimes wrote:
Thank you for your hard work with this! very much appreciated
On Oct 20, 2011 tranced25 wrote:
Awesome job! Thank you! Just wondering..... For Mac users: Porting your content to Windows for the fix is possible, great news! However, what do we do with our DCCache and DCBackup folders? Do we port those too, and fix/replace the same way? I'm sorry if I'm asking a stupid or obvious question, but I'm sure I won't be the only one
Thanks so much.
On Oct 20, 2011 Nyx1961 wrote:
Thank you. Very appreciated.
On Oct 20, 2011 marsymeows wrote:
I'm confused whether I need this or not. I installed sims 3 pets yesterday and didn't have any problems with sims using cc items, and sims had posted "they fixed the problem," but I don't know which of the many problems they fixed. Will using this make my game stop randomly freezing when I try to interact with anything in the pet store, or just randomly freezing while doing nothing in partucular? Will it make my mailbox work again (thats not a cc item), or computers work for my other families (also not cc)?
On Oct 20, 2011 hajdii wrote:
Thank you so much!
But...it didn't fix the beds I have downloaded.
On Oct 20, 2011 Daimon666 wrote:
your great thanks so much all my stuff working 100% and with animation great work
On Oct 20, 2011 carly! wrote:
Keep getting an error after converting what's in the "DCCache" folder.
http://imgur.com/qQxRp
On Oct 20, 2011 Simphomaniac wrote:
Thanks so much for the hard work!! It's very appreciated!! That was fast!!!!!!
On Oct 20, 2011 Daimon666 wrote:
at carly : try it agin looks like to much stuff for your ram try again
On Oct 20, 2011 Daimon666 wrote:
at carly :i has the message you had 2 times but it works restart again
On Oct 20, 2011 baufive wrote:
Thank you for all of your hard work!
To be clear, the above link to workshop points to version 2.0.22 - this version has been amended to work with the new _rig format?
On Oct 20, 2011 msongbirdy wrote:
So many THANKS!
On Oct 20, 2011 carly! wrote:
I've tried restarting a couple times and everything, but it keeps giving me that error.
I was able to fix the "dcdb2.dbc" but not "dcdb0.dbc" or "dcdb1.dbc". I have 6 GB a RAM -- is that not enough for this? Please help.
On Oct 20, 2011 feevis wrote:
@carly run the tsrigfix program as administrator that makes it work as i had same prob right click run as admin
On Oct 20, 2011 carly! wrote:
Tried that aswell. No luck thus far.
Even tried unchecking all the items except 1 and it wouldn't work. So sad lol
On Oct 20, 2011 pianochiick wrote:
i'm having troubles getting more than one item at a time up, when i open a folder, only the first item shows in the fix program what am i doing wrong?
On Oct 20, 2011 feevis wrote:
dunnno im having probs with last step the now i coudldn get the granny at start to work as wasnt running as admin but dunno bout ur problem sorry
On Oct 20, 2011 MissDaydreams wrote:
I'm also having problems with fixing
I get error: "Could not 
someone
convert
dcdb1.dbc. Exception type: System.OutOfMemoryException"... I have 4 GB
RAM and I'm running program as an administrator. I tried to select a few
files from hundreds (about 10 files) but this error keeps
popping up. After an error a window is showing and it says:
"Successfully converted 13 items". I opened the game and checked my
lot-in-progress - base game
furniture was fine but CC stuff wasn't - I see chair inside a table,
sink isn't on the top but on the bottom of the counter... Tried
different counters and sinks - base game work but CC - don't
help???
On Oct 20, 2011 carly! wrote:
Missy that's the exact problem I'm having. It'll say the conversion is successful but once you load it back up into the program you'll see the RIG is still encrypted. I haven't been able to fix this at all. My gamesave won't even load, game crashes.
On Oct 20, 2011 SimderZ wrote:
I'm getting the 'System.OutOfMemoryException' too
I have 4gigs of RAM on Win XP
On Oct 20, 2011 feevis wrote:
Im having problems with the last step of uploading the folder , the last step on part 3 as directed in guide, its just saying not responding , been sitting like tht a while, tried to add them as files then it just cut off
On Oct 20, 2011 MissDaydreams wrote:
Carly, did you try to fix files from DCBackup folder? Because after I select a folder I get an info: "Skipped 119 encrypted/unusuable files." I don't know if these files are objects like furniture or maybe they are hairstyles, make-up items or patterns?
On Oct 20, 2011 chazmin wrote:
good job tsr
On Oct 20, 2011 carly! wrote:
@missy they fixed just fine for me. Not sure what they are though. Only thing that hasn't worked for me so far is the DCCache decrypting outside of dcdb2.dbc
On Oct 20, 2011 carly! wrote:
@missy couldn't edit. it seems the unusable ones are ones that are either already decrypted or don't need to be. I have to go back and re-do all my downloads since it looks like it only did about 1/10th of them using the "Choose folder.." so instead I'm going back and copying stuff that begin with A then B etc..
On Oct 20, 2011 Schnucki93 wrote:
Thank you guys
My cc works fine again ^^ Except of the beds... the blankets are moving, but its very glitchy :P
Any suggestions to make them work or anyone else whose beds don't want to be fixed?
On Oct 20, 2011 hajdii wrote:
@ Schnucki93 Same here. Everything else works except for my beds, they are worse than they were beofre :P
On Oct 20, 2011 AnoeskaB wrote:
Unfortunately some beds can't be repaired. Creators who are still acitve will most likely update their beds, so those will need to be redownloaded. As far as we know, those are the only objects that may still show problems after the fix. The memory problems will be looked at, and I expect a solution for that will come up tomorrow. For now you could try to deselect part of the files in the DCCache to see if that works. We've done successfull tests with more then 1.5 Gb of dbc files at once, so a single dbc file of a few hundred Mb should be possible. We'll try to find out why it is not working for everyone.
On Oct 20, 2011 MissDaydreams wrote:
@carly, I give up for today... I think I will uninstall all of my CC tomorrow, fix the downloads and then install them... and I hope it will work... but I have a question - do I need to fix DCCache if I'm going to install CC from the beginning? now it's fixed but maybe I should return to my backup (not converted) version? Thanks for any help!
On Oct 20, 2011 carly! wrote:
@AnoeskaB I've tried unchecking all but one part and it still gives me the memory error. As it's saving, I was watching the memory on task manager. During the save, it climbs from about 103,000 K to over 400,000 K then gives the error. Says the conversion was successful although it wasn't. If it help you any, here's the sizes of my dbc files.
dcdb0.db = 1,572,413 KB (error)
dcdb1.db = 1,232,906 KB (error)
dcdb2.db = 152,321 KB (worked)
On Oct 20, 2011 ritsukaJPCOM wrote:
Perhaps TSR could release a 64-bit version of this program so that it canhandle more memory, especially if some people's .dbc files are in the 1 gigabyte and up range.
On Oct 20, 2011 ruhrpottbobo wrote:
Thank you very much, i donate the workshop for your helping hand and the superb
TSR Pets CC Bug Fixer
german tutuorial at http://www.sims3community.de
On Oct 20, 2011 MissDaydreams wrote:
Thank you AnoeskaB!
My dbc files are together about 700MB but I can't fix one of them (dcdb1.dbc = 521 MB) even when I choose 13 files to convert... I've got 1358 packages in DCBackup folder. I don't know how my beds are working but I can test them. But I can say I have problems with placing sinks on counters, chairs around the table and decorations on the table. If you would like to know more about my issues please ask 
I'll be waiting for any news about the program and solutions 
On Oct 20, 2011 Charlene5 wrote:
I am running Windows 7 64 bit with 8 gigs of RAM and I, too, get the "out of memory" on one dbc file. I've been playing around in the game and the majority of my stuff does work - some doesn't but I'm pleased to have that part of it!
On Oct 20, 2011 momboqueen wrote:
I was able to fix my dbc files. My problem arose when going to content to fix that. The program just stopped working.Tried several times then uninstalled and reinstalled it. Still same thing, stops responding.
I am truly grateful for what I could fix and guess I will start redownloading when items are up and running again here. Needed to clean out clutter anyway. Thanks again
On Oct 20, 2011 alessia wrote:
Thanks but I have also problem with cc.
On Oct 20, 2011 imjazzyfeduh wrote:
I was able to fix everything in the DBC files, but when it came to fixing my CC stuff it didn't work
after I updated my launcher and installed Pets, all of the CC hair I have for toddlers/kids didn't work, but my adult hair did. When trying to fix all of the hair CC now, none of it will appear in the program so I can't fix it. I got the hair from Peggyzone....why won't it work?!?!
On Oct 20, 2011 laurenne2b wrote:
Je viens de finir la mise a jour de tout mes fichiers j'ai fais un petit test apparament tous marche un ou deux fichiers n'ont pas etés pris mais pas grave presque la totalité de mes telechargements marchent reste plus qu'a introduire ma simsette pour voir comment elle reagit mais je suis rassurée par le travail de l'equipe de TSR encore bravo a vous vous etes trop forts super
bise laurenne
On Oct 20, 2011 bitbit0903 wrote:
I tried this and when I load my game nothing has changed, the chairs to the dining table looks like it is merged in the middle of the table, I can't put anything on top of a surface and my sims sleep sideways and they merge together!!! I don't know what to do anymore except not use cc anymore until they fix it
On Oct 20, 2011 Quackers wrote:
Thanks a lot for the quick fix!!
momboqueen: mine did that, too. It just did it because I had a lot of content to load into the fixer. Just wait and it'll eventually load, I think.
On Oct 20, 2011 Findu wrote:
My DCCache files which are above 200MB can't be converted, too! Get the same System.OutOfMemoryException
On Oct 20, 2011 happyyasu09 wrote:
Those who have problems with out of memory exeption, just open the .exe file with CFF explorer, click on File Header (on the left) than find Characteristics line in the table on the right, and there will be button "Click Here". Next step you will see a new window, with parameters and check-boxes. Check the "App can handle >2gb address space". Works now normally (i have win7 64-bit, so i think it wouldn't work if you OS is 32-bit).The same method was used to teach Sims 3 Launcher and CAW to see more than 2gb (by default they only see 2gb, and launcher would say that some cc not installed just because there would be more than 2gb in dbc files. CAW start to work normally if you have lot of sims3pack CC installed.)
On Oct 20, 2011 happyyasu09 wrote:
^------ don't forget to click okey in the window where we checked the line about handling more than 2gb. And than click save the .exe, it will ask "Overwrite?" click Yes. CFF Explorer - is a program, it's not preinstalled on anyones system.
On Oct 20, 2011 carly! wrote:
^---- Tried your fix, no luck.
On Oct 20, 2011 P_L_G wrote:
The same with mine.I have two packages of 302,855kb and 312,734kb. Both can't be fixed.(And I already tried with cff explorer)Help, please
On Oct 20, 2011 Cyclonesue wrote:
Please post all issues related to the RigFixer in this thread: http://forums.thesimsresource.com/showthread.php?t=392644 where we'll be able to help you more easily.
On Oct 20, 2011 Findu wrote:
I have no access to post in this thread, only subscribers?
On Oct 21, 2011 midge719 wrote:
I fixed my files but I had to do 150 files at a time as it crashed if I tried to do the whole folder, apart from that no problems a few exceptions but nothing to write home about.
On Oct 21, 2011 pixelatedwaffle wrote:
I'm getting the same same message - see below
I am a subscriber and I'm logged in.
you do not have permission to access this page. This could be due to one of several reasons:
On Oct 21, 2011 Findu wrote:
maybe it's an artist or staff thread where we're not allowed to post?
On Oct 21, 2011 pixelatedwaffle wrote:
Well, if they want feedback that really doesn't make much sense. My question: Is this suppose to work on sims3packs that contain lots? Because if it is, it does not appear to be working on them.
On Oct 21, 2011 Mommeh wrote:
I love you. Thank you very much. ^__^
On Oct 21, 2011 AnoeskaB wrote:
If you can't post in the forum: TSR is also in the middle of prepairing the forums for a move to Invision. This means that posting in the forum can sometimes be disabled. You can keep posting in here if you can't post in the forum
On Oct 21, 2011 pixelatedwaffle wrote:
Thanks Anoeska - It seems to be fixed now. I noticed that thread had been moved, perhaps whatever the problem was it was solved by the move. I thought it had to be a glitch and not intentional.
On Oct 21, 2011 momboqueen wrote:
I tried again with fixing content and this time it works!!! I'm sure I was doing something wrong befor but I've got it down now. The only question I have is can I do more than 1 item at a time? I haven't seen that option yet and I have alot of sim packs. Thanks again for the fix.
On Oct 21, 2011 pixelatedwaffle wrote:
You can do it buy folder or by individual files.
On Oct 21, 2011 xhaii wrote:
ty TSR
On Oct 21, 2011 TammyMaree wrote:
Thank you TSR!!! I am just wondering, I have no custom content downloaded as I lost everything due to a virus, so I have to redownload everything. What do I do with this tool? Do I even need it seeing I will be re-downloading everything again? And also, is this patch needed for clothing and patterns? At the moment all I have to install is patterns from TSR. Please help!!!!
On Oct 21, 2011 christina832010 wrote:
so i have a question and it may sound silly, everyone knows of the cc issues with the new patch and update for pets, i have a ton of cc ( mainly clothes, hairs and clutter objects, i downloaded pets and installed the update and my game seems to be running fine, without downloading any fix tool, so basically my question is do i still need to download the fix thing on here for any new content to work or am i ok, im so confused lol!
On Oct 21, 2011 springermom wrote:
Thank you TSR! You rock! Fix worked perfectly, and game is working flawlessly. I had over 4000 CC and everything is great! Thank you so very much!
On Oct 21, 2011 girlfromverona wrote:
This couldn't have come at a better time. I've just installed Pets today. Thanks so much!
On Oct 21, 2011 happyyasu09 wrote:
carly! - do u have more than 4gb? if not the CCF make no sense for your computer. if yes, try to start RigFix.exe with administrative rights, because mine just reconverted 1gb dbc file with no erorrs at all.
On Oct 21, 2011 happyyasu09 wrote:
carly! - i'm sorry more than 2gb not more than 4. Pardon me for mistake.
On Oct 21, 2011 postileni wrote:
I'm SOOO.. usless when it comes to doing anything on a compute. However ,with the very clear instruction, on how to install this new program ,I did it first time. Everything is working and I'm extremely happy. Thank you TSR .
On Oct 21, 2011 Lorry wrote:
I cant thank you enough for developing this tool.
It not only works, but the installation intructions were so easy to follow 
On Oct 21, 2011 sunny99 wrote:
Thank you TSR!
On Oct 21, 2011 belill wrote:
Thank you for your hard and fast work. I´ve already fixed my downloads, packages and cache files. No errors, no problems. The tool is simple and effective.
On Oct 21, 2011 julle073 wrote:
i wish it was working for me all i get:
"Could not convert dcdb0.dbc
DLL'en 'granny2.dll' was not found"
On Oct 21, 2011 glossymaiden wrote:
Thankyou very much TSR, the thing is i have the same question as TammyMaree and christina. I have only got hair and clothes installed,and its working fine. So do i need to use this tool or not?
On Oct 21, 2011 Schnucki93 wrote:
@glossymaiden I don't think you need to fix CAS things, as they do not have slots. As long as they work fine, everything should be all right ^^ Unless EA is going to mess them up too, but we won't hope that
On Oct 21, 2011 MissDaydreams wrote:
@julle073 - If you followed all the steps and installed Granny Crowd Demo all you need is to copy the granny2.dll from its folder to the folder containing RigFix
Thank you TSR for updating the program!!! 
It's working like a charm now!!! 
On Oct 21, 2011 glossymaiden wrote:
@Schnucki93 Thankyou for your reply, so when TSR fixed everything i can download furnuture etc. and it will work in my game? Sorry for all these questions, but i just want be be sure, as im not a computer genius lol
On Oct 21, 2011 SpandexKnickers wrote:
Hi! I first want to thank you not just for the site, but for the prompt Fix for foreseen problems. Thanks a lot. I am in the process of using the CC fixer thing and now that I have gotten to step 3, the RigFix keeps crashing. What am I doing wrong? I have about 3000 cc installed.
On Oct 21, 2011 SpandexKnickers wrote:
Update: Ok so I kept retrying and eventually it worked, but one question you all did not address in the step by step... what if you get an error message that states encrypted files were ignored? Am I to worry about these files? I have 113 from the first fix and now the sims3packs Fix is telling me 2773 files were encrypted and not fixed.
On Oct 21, 2011 SpandexKnickers wrote:
OMG it only fixed 122 files?
: I cannot function without my CC. I won't be able to play this game if I can't use CC. I will sell each and every dvd I swear. lmao! Dramatics galore.
Helppppp!
On Oct 21, 2011 laurenne2b wrote:
encore merci bise laurenne
On Oct 21, 2011 relax284 wrote:
Everything is working again. My day is saved.
Thank you so much
On Oct 21, 2011 AnoeskaB wrote:
Encrypted files are store items. Those should be patched with the store patch, so you don't need to worry about those.
On Oct 21, 2011 klbjcb wrote:
Thank you TSR. We love you!
Kathy
On Oct 21, 2011 christina832010 wrote:
ok so ihave a question. i would really appreciate if someone would answer, since no one answered my last question above!i downloaded the patch and updated the game with pets and i went into gameplay and right off didnt notice any problems, so i started testing things and found like baby beds and things were distorded and the baby would dissappear and etc. but clothes and hairs and most clutter objects seemed to have no issues! i have a lot of cc installed and i cant find it all to remove the bad and i tried downloading ur fix tool and it keeps telling me it cant be downloaded, i have windows 7 64 bit i think, anyhow im going to do the dreadful uninstalll and reinstall and its got me down it took me 2 years to get things where i want them and for nothing now, but anywayonce i do this if i come back to re install items ( clothes and hairs and deco clutter ) will they be updated and fixed before i put them in my game or do they srtill have to be fixed by that tool ( that i cant download )? id like to know cause i dont want to uninstall and reinstall several times for no reason, if i have to play with no cc and drop my susbscriptions to pay sites then so be it but this hassle is annoying and i cant get anyone to help!
On Oct 21, 2011 christina832010 wrote:
also will u be updating ur entire server of items for ppl to put in their game without DL that fix tool or is the tool required to use anything from this site??? someone answer please!
On Oct 21, 2011 PMmommy wrote:
Thank you so much for such a wonderful tool and so quick on finding all us cc addicts a fix. I have successfully fixed my sims3packs and dcdb1 and dcdb2 however dcdb0 continues to give me the out of memory error even when I have only 1 item selected. I did download the newer rigfix this morning. Any advice? Much appreciated ty
On Oct 21, 2011 SpandexKnickers wrote:
just to let everyone one in here know and TSR Admin/Mods my game is working perfectly so far. I realised that a few files that I deleted are back, but I don't mind at all. That's the small stuff. I just created my male horse and built him a barn and now I am going to build me a gorgeous home. Thanks so much TSR, you all are truly the greatest.
Good luck to everyone else.
On Oct 21, 2011 laurenne2b wrote:
merci pour toutes vos reponses et pour tout ce que vous faites bise laurenne
On Oct 21, 2011 Rennara wrote:
Wow, thank you TSR, I had the memory problem with cc yesterday but I removed the old fix and reinstalled the new fix today the 21st then deleted the old dccasche file and copied over a saved one. I ran the fix then everything is working fine (except the beds). The cars and plumbing are working fine from what I tried out. Hats off to you Micke and Inge the rest of TSR and MTS staff. Is it possible to rename the file when you do an update so we don't do something stupid like mix them up?
On Oct 21, 2011 Rennara wrote:
Christina, I would wait for an announcement from TSR and other sites that they have completely corrected all of their cc for sims 3 before downloading anything. As it says in the heading of the announcement here it may take a few days. Quote: " We will run a batch process to fix all of our existing content "server
side" which we hope to start on Friday. While this process is running we
may suspend Sims 3 downloads so that users don't get a
mix of patched and unpatched files. This process will take an estimated
10 hours."
Then if there is a problem with an item delete it and contact the creator to see if they can do a fix on their own material. For now I suggest you just use the store content and the items that came with the game.
On Oct 21, 2011 Denise Designs wrote:
Thank you for handling this issue in such a timely manner....wtg!!!
On Oct 22, 2011 Mandydb2 wrote:
You guys are amazing, didn't want to loose my 5000 cc files!!! thank you
On Oct 22, 2011 Maripiou wrote:
Thank you.
Will fixed sims3pack be compatible with latest CAW?
On Oct 22, 2011 tigger_1980 wrote:
Thank you ! You guys are amazing.
On Oct 22, 2011 evi wrote:
On Oct 22, 2011 spybash wrote:
can someone help me plz? i followed the steps and everything when fine ultil when i tried to open packages from Mods folders in rigfix. the .packages files wont appear on the rigfix screen after opening. the objects .packages work fine though. help plz...
On Oct 22, 2011 LaNellyxD wrote:
just what i was waiting for. thank you so much for this. i'm gonna give it a try right now
On Oct 22, 2011 erisema wrote:
Thanks so much! It worked like a charm.
On Oct 23, 2011 Echoehver wrote:
Thank you so much, TSR! Custom content is what makes this game fun for me -- I had 1208 CC files to fix
Thank you for working on this tool so I could continue to enjoy my game! 
On Oct 23, 2011 Milandie wrote:
I still get memory errors when I try to patch some things and the program stops working when I try to open my sims3pack folder. It has 1600 files in it. Don't really know what's wrong. Tried patching around 50 files at a time and will try if it worked now. (Took some time.) x)
On Oct 23, 2011 TammyMaree wrote:
Can anyone tell me if all the NEW CC objects and sets that are made after Pets will be pets ready?? I don't have any CC installed as yet except patterns and clothing due to a computer virus. I don't really want to start downloading things again unless they are ready for Pets. Also, will the wonderful, talented creators here at TSR let people know if there creations are pets ready as a note with each upload? Thanks for everything TSR!
On Oct 23, 2011 nazaruth wrote:
Well my sims launcher wanted to do an update so I agreed to it so now its all patched up and I started playing a game and my sim had the option to make gourmet pet food......now this would be normal were it not for the fact I don't have The Sims 3 Pets yet haha. Other than that everything has been fine thanks tsr!
On Oct 23, 2011 gimpybanker26 wrote:
PLEASE HELP ME- This "Fix" doesn't work. Everytime I get to the last step I get an error message. Something about a missing module. Someone please tell me why my sims keep dissapearing... not doing what I tell them.... keep leaving work after 10 min of being there..WHAT IS GOING ON THIS GAME IS SO EFFED UP. I AM SO ANGRY. FIRST I WAST MONEY ON WORLD ADVENTURES, THEN I BUY ANOTHER AND NOW THIS... I CAN'T WRITE A NOVEL BECAUSE IT CAUSES MY SIMS TO DISSAPEAR. I CAN'T DO ANYTHING... THIS IS SO EFFED UP AND THEY NEED TO FIX THIS CRAP. SOMEONE HELP.. I SPENT WAY WAY TO MUCH MONEY AND TIME TO THROW THIS AWAY BUT DON'T FEEL LIKE I HAVE A CHOICE NOW, and why doesn't this supposed fix work..i did everything the procedure says!
On Oct 23, 2011 Rennara wrote:
gimbybanker...does it say what missing module?
On Oct 23, 2011 Kurochanx3 wrote:
Thanks a bunch TSR It worked a charm :3 I'm just wondering if anyone knows when/if the downloads (Custom content) have been fixed yet or if not when. Thanks ^_^
On Oct 23, 2011 monebone wrote:
super, vielen dank!
On Oct 23, 2011 gimpybanker26 wrote:
Rennara this is the error message i get unable to load DLL "granny2.dll" The specified module could not be found(EXCEPTION FROM HRESULT:0x8007007E. I played my game for five minutes again today and then boom... my sims kept leaving work within five minutes of being there. She wouldn't watch TV... The SIMS vanished, the game won't even close. I have to go to my task manager an shut it down.. Don't know abouit you but where I live the games are $50.00-$60.00 a piece This is crap. HUNDREDS OF DOLLARS WASTED. Legally I wish there was something consumers could do. My game is plauged with glitch after glitch What am I supposed to do now?
On Oct 23, 2011 Rennara wrote:
Hi gimpybanker...did you download and install the granny file as per step 1.3...if so try uninstalling it and installing it again then redo your fix with a clean saved file step by step from the top. Hope this helps.
On Oct 23, 2011 gimpybanker26 wrote:
On Oct 23, 2011 gimpybanker26 wrote:
yes I added the granny file. It's even on my start menu. I will try it again.
On Oct 23, 2011 gimpybanker26 wrote:
Tried it again and still doesn't work. Now I can't place items on countertops or anything. This is such a joke. EA deserves to be held accountable for rippig people off and being fully aware of it.
On Oct 24, 2011 gimpybanker26 wrote:
it says to move the granny file to the applciations folder. How do I do that?
On Oct 24, 2011 Rennara wrote:
Gempybanker26 I if you see the granny file on your start menu it should be okay. Everytime you launch the rigfix it shows that warning about having the granny file installed. Is your graphics card strong enough? I've seen a lot of people all of sudden having issues because of that. If all else fails.... you'll get a good clean game if you uninstall the whole game and reinstall everything fresh including patches and custom content. If the custom content doesn't work then delete it because it probably hasn't been reconfigured for pets. Please note that even if you don't use pets you will need to install the patch so the custom content will work because everything is being changed to work with this new expansion pack. Note too that we are still waiting for confirmation that all of the cusom content on this site has been updated. There are also issues with EA itself so if you want to play it safe just go vanilla for now. Sorry I can't be of more help but I've often found that to do a clean sweep is less of a headache in the long run.
On Oct 24, 2011 gimpybanker26 wrote:
If I uninstall the game will I lose all of my downloaded clothing, hairs, etc that I got from this site? How do I keep all that?
On Oct 24, 2011 Rennara wrote:
Gimpybanker, Hi, Its the safest way but you can download everything again as you play...everything should be reconfigured here on the site and you don't need to run the rig fixer.
On Oct 24, 2011 Marleenklh wrote:
Gimpybanker, when it says you have to move the granny file to the applications folder, you have to copy and paste it into the sims folder. those two should appear once you open the tsr rigfix. I hope this makes any sense, it's difficult to explain! but after that you should be able to run the rigfixer.
On Oct 24, 2011 MissDaydreams wrote:
@gimpybanker26 - The granny2.dll file MUST BE in a folder containing TSR RigFix Program. You must copy this file from its original foder (it is in Program Files -> Granny Crowd Scene) and paste it to folder containing TSR RigFix application. You don't need to have it in a folder with your game. Hope that helps!
On Oct 24, 2011 Ngatini wrote:
Can I download again? Is everything adjusted to the new patch, or should I wait?
On Oct 24, 2011 traceyr wrote:
Want to say THANK YOU so very much! Ended up having to wait a few days to finally play Pets due to being in hospital, but because of that everything was already fixed! The fix program ran perfectly for me and was really easy to use- TYVM TSR! You guys ROCK!!
On Oct 24, 2011 ziggy28 wrote:
On Oct 25, 2011 madamobscurum wrote:
Thank you very much TSR! =DYour efforts are truly magnificent, and the whole Sims community is very grateful for your efforts! <3However, I have a question. Would updating custom content to the latest patch 1.26 pose any problems, say, in the future? I know we'd never know what'll happen in the future, but should EA release a new patch/game, could there be a possibility of a script overlapping (or something like it) to happen? This is assuming the RIG file stays the same and EA makes no changes even with a new patch or game. Just a little prognosis is appreciated.
Thank you very much once again TSR for your efforts =)
On Oct 25, 2011 ChumKatros wrote:
HELP! I did everything I could think of and when I open up RigFix, it says it cant locate the granny file. Should I continue or is there anything else I can do, or could I have done something wrong? Please, and thank you.
On Oct 25, 2011 susanzeigler wrote:
I'm another who does not have the granny2.dll in the Crowd Scene directory where the instructions are saying it should be. As a point of reference, running WinXP.
The only .dll in the Crowd Scene directory is d3dx9_43.dll
I have all hidden and system files shown as well as all extensions. I CAN however run the Crowd Scene demo just fine. I've run a search through the Program File directory and I've found a 2006 version of that .dll showing in my Heroes of Might and Magic V directory. I copied it from that location to the TSR RigFix directory and am currently attempting to use that one to see if it works--so far all has progressed as expected. It's running through 1543 items /hide, and is about 50% done.
My guess is that since it was installed on my machine with another application, perhaps it didn't include it when I installed the Crowd Scene demo this evening.
If that is the case, for those who are not finding the file in the Granny Crowd Scene directory try doing a search through your program files for that specific file--the .dll I found is 392k btw, if that helps any.
On Oct 25, 2011 Rennara wrote:
I just downloaded some content and it appears the fix has not been done on the server files yet...I ran the rig fix again and that worked.
On Oct 25, 2011 ChumKatros wrote:
Well, I searched all the files and found the granny2.dll, and i tried to drag it to the folder where the rigfix is, and it still says it wont find it.
On Oct 25, 2011 tunride wrote:
I downloaded both programs a short while ago. No granny2.dll in the Granny Crowd Scene program, just d3dx9_43.dll. Did a search of my hard drive twice and it's not on there. Is the d3dx9_43.dll the same as the granny2.dll? Can I just rename it and copy to the TRS Rig folder? Help??
On Oct 25, 2011 tunride wrote:
Did a net search for the dill and found it-
http://www.dll-files.com/dllindex/dll-files.shtml?granny2
On Oct 25, 2011 destruit wrote:
I tried the http://www.dll-files.com/dllindex/dll-files.shtml?granny2 file, stuck it in the right directory, and it still doesn't work.
On Oct 25, 2011 tunride wrote:
Didn't work for me either. Downloaded poor old granny and re-installed her about 6 times now. She has no dll named after her.
On Oct 25, 2011 xsanreix wrote:
Not to be redundant or anything, but I am also experiencing the same issues as some of the posters above. Installing the Granny Crowd Scene demo does not install granny2.dll, and downloading granny2.dll seperately does not work. Using the individually downloaded granny2.dll displays an error which states:
"Could not convert filename.fileformatUnable to find an entry point named 'GrannyConvertFiletoRaw' in DLL 'granny2.dll'."
On Oct 25, 2011 susanzeigler wrote:
My copied version of the granny2.dll from my Might & Magic folder did indeed work. And no, for those asking, the d3dx9_43.dll is not the same thing.
If you are on Windows XP, you should just be able to search in your "Program Files" directory for the granny2.dll -- I can't speak for other versions of Windows at this moment. It is possible that under Windows Vista and certainly under Windows 7 it is hiding in the ProgramData directory. That one requires some setting changes to be able to see some (or in some cases all) of the files inside.
On Oct 25, 2011 susanzeigler wrote:
@ChumKatros: Just to clarify, you want to copy it not simply drag it. You should be able to either right-click and drag from the search window into the TSR RigFix directory and then choose "copy" or you could right click on it in the search window and choose copy then right click in the RigFix directory and choose "paste". Hopefully one of those works for you--it worked great for me.
On Oct 25, 2011 vchukkrit wrote:
When I click"Fix Selected" button a dialog says: Unable to find an entry point named "GrannyConvertFileToRaw" in DLL "granny2.dll" and I've already installed granny2.dll file to C:\Program Files\The Sims Resource\TSR RigFix
Anyone now what the problem is ? http://img196.imageshack.us/img196/3912/25102554134729.jpg
On Oct 25, 2011 vchukkrit wrote:
I found the solution to slove "Unable to find an entry point" First download file here http://sims3.the-prof.net/forums/index.php/topic,1298.msg1995.html#msg1995 and then exact file, put granny2.dll file and replace it to C:\Program Files\The Sims Resource\TSR RigFix and it work!
but don't use this file http://www.dll-files.com/dllindex/dll-files.shtml?granny2
On Oct 25, 2011 loveji0914 wrote:
Hi! Thanks for your hard work and I'd like to give you my endless thanks. I found that a few people, including me, could not find the file "granny2.dll". I installed granny and tsr fixer however I could not find this file any location of my computer. I'm just curious that the file is all the same but some people can't get a granny2.ll and others get it without any problems and I'm so sorry that I'm the one who is included in the group of people who cannot achieve the file.....ã… .ã…
On Oct 25, 2011 tunride wrote:
Thanks for the help but... I still can't get the granny2.dll. The link- http://sims3.the-prof.net/forums/index.php/topic,1298.msg1995.html#msg1995 doesn't work for me. Is there another program that has the dll ?
On Oct 25, 2011 redmama87 wrote:
Yep I don't have the granny2.dll either on my computer. I have a brand new dell xps 15z so it's not my computer I followed all the steps except this thing will not work! I'm just going to unistall everything and wait until someone finds a better way.
On Oct 25, 2011 vchukkrit wrote:
@ tunride
try this one: http://www.mediafire.com/?h6all7uxif38z96 and place in C:\Program Files\The Sims Resource\TSR RigFix
or follow this one http://www.thaithesims3.com/topic.php?topic=63315 have a few subtitle, I hope it work for u.
On Oct 25, 2011 tunride wrote:
YES!! It worked! Thank you!
On Oct 25, 2011 christina832010 wrote:
so i have a question! will you be updating all of ur objects? even the ones that users dont update! i love using the baby cribs ( CEMRE ) made but they havent been updated so i was wondering, i cant use ur fix tool so i have to wait for things or creators to update their items!
On Oct 25, 2011 sam0915 wrote:
Thanks for making this TSR. Just a quick question before I download, the only CC I’ve been having problems with is Fresh-Prince’s cars, and they are all in package form under: My Documents>Electronic Arts>The Sims 3>Mods>PackagesAnd the main problem is that the wheels are not spinning and the cars are acting like horses (galloping along the roads etc.), will this work for dealing with that?
On Oct 25, 2011 vchukkrit wrote:
I come here to asking too, haha
my friends at thaithesims 3 board also have Broken CC issue, they said "when i click "choose files" and select files ,after click "open" nothing appear in the list. Anyone know how to solve this ? Thankyou..
On Oct 25, 2011 annenalina wrote:
โà¸à¸¡à¸¡à¸µà¹ˆ :P
On Oct 25, 2011 vchukkrit wrote:
@ sam0915
"wheels
are not spinning and the cars are acting like horses (galloping along
the roads etc.)" I think it's game bugs try search from here Pets Bug Thread http://forum.thesims3.com/jforum/posts/list/444912.page ,I hope it helpful.
On Oct 25, 2011 flutterz29 wrote:
Has TSR fixed their side of things yet? I downloaded new CC toay and then remembered the BIG issue! I downloaded the rig fix and granny software so should I fix it myself or is it fixed?
On Oct 25, 2011 dotson.jamesg wrote:
Installed granny demo and then installed rigfix, get message "cannot find granny2.dll." I looked through the folder, no file titled "granny2.dll" exists, even though I installed the granny demo like you guys said to. Did the authors of granny change the contents of their demo?
On Oct 25, 2011 LaNellyxD wrote:
thats what i'm getting too Dotson. whats going on? i installed granny demo twice and still getting 'cannot find granny2.dll'
please help
On Oct 25, 2011 Rennara wrote:
flutterz29 No... server items are not fixed yet I downloaded a table and put a lamp on and it went right through. I ran the rigfix and it corrected it. (ps you can fun fix as many times as you wan..it automatically selects the items that need to be fixed.) Some creators are fixing their own content and you shouldn't need to rund the rigfix on those...you will be notified for each item you downloaded before.
TSR CAN YOU GIVE US AN UPDATE ON WHAT'S HAPPENING? Please
On Oct 25, 2011 susanzeigler wrote:
Part of the issue is that the granny2.dll is used by a number of different games/3d applications. In my case, the file was only in the location of the first application that it was installed with. There are a few various fixes out there but so far, unless you can search for the file and find it on your hard drive somewhere else and copy it to the RigFix directory, I personally won't vouch for any other solution. The problem is that other programs which use it can get messed up if the solution isn't completely correct. I'm going to keep messing with it--what's the use of being an unemployed computer person if you can't find a solution for at least a few folks
For those who can't find it via search after installing the Crowd Scene demo, could you post what version of Windows (XP, Vista, 7) you are using? And forgive me if I am stepping on anyone's toes here, I'd rather be useful and use the skills I do have to help others find a solution rather than be useless 
On Oct 25, 2011 AnoeskaB wrote:
Unfortunately, it seems that radgametools has removed the granny2.dll file from the Granny Crowd Scene Demo. This means that downloading that demo will no longer give you the file needed for the rigfix. Something you could try, is doing a search on your computer to see if you already have a granny2.dll file installed somewhere. If so, you can copy that one to the rigfix folder. As long as it's not an old(er) version, it should work just as well.
On Oct 25, 2011 malxncm wrote:
Does this fix work for the people whos game was just crashing when you get to game play ? or is this only for people who had cc? i had a bunch of cc but then deleted ALL of it and uninstalled and re installed my game and it is still crashing so is this fix for that too? i know their are a ton of other people having this same problem that i am who have no cc so im really hoping this fixes this issue also.
On Oct 25, 2011 bruninhabonfim wrote:
Hello....! I have a problem ...Many use custom content in my game, but after I downloaded the sims 3 pets, they do not work properly or disappear, so I found this tutorial here at TSR, then sends the tutorial how to download this program "Granny Crowd Scene Demo" and install and then down another program "CC Pets TSR bug Fixer" install and then when I convert the files it's an error like this:"Could not locate granny2.dll, do you Wants to open the installation folder?Could not convert dcdb0.dbc 'GrannyConvertFileToRaw'na Dll'granny2. Dll'. "And do not translate anything ...!!! I wonder what I do to fix my game ..!???Already the Internet download this DLL "granny2.dll" more does not solve, please help me ...!!!I thank ...!!!P-)
On Oct 25, 2011 dragisa09 wrote:
my CC wont work i tray with this and it dosent work for my :S ? need help
On Oct 26, 2011 malxncm wrote:
So ive installed this and of course the granny demo doesnt work anymore so i went online and found a free granny2.dll download and it still will not work, i dont know if this would have worked to begin with bc i have no cc or mods or anything what so ever and i just re installed the game so theres no saved games .. ect... but my game still does not work i bought it a wk ago and ave not been able to play it AT ALL and im starting to get ptfo i uninstalled pets and base game and reinstalled just my base game and now my base game is doing the same thing im extremely frustrated my games worked perfectly fine until i installed pets... you cant get ahold of ea bc they keep you on hold for 3 hrs before you actually talk to someone and their chat site isnt working anymore ... they better fix this soon or send me a copy for ps3 or i will be filing a complaint against them...and i dont just mean on their website either...they will have a world of problems ...if i hadnt paid money i wouldnt even care but the fact that i not only paid ONCE but was charged TWICE for this game...yup they double charged me and tried saying they didnt ....and i cannot even play it? or any of my sims games for that matter now...and i know im not the only person with this problem....
On Oct 26, 2011 susanzeigler wrote:
If the granny2.dll is not in the Granny Crowd Scene demo folder: SEARCH your hard drive for that file. Chances are it is already installed somewhere else. When the file is found: Copy it it from the search screen and paste it into your RigFix folder (right-click on the file, choose copy and then right-click in the RigFix folder and choose paste). Hopefully that fixes the missing dll for some. Many games and programs use this .dll file.
On Oct 26, 2011 vchukkrit wrote:
@ bruuninhabonfim or anyone who got this message "Could not locate granny2.dll Do you Wants to open the installation folder?, Cannont find granny2.dll, Could not convert dcdb0.dbc 'GrannyConvertFileToRaw'na Dll'granny2. Dll'.
solution: download this file: http://www.mediafire.com/?h6all7uxif38z96 and place in C:\Program Files\The Sims Resource\TSR RigFix or TSR RigFix install location. then try again, but I not suggest to use this one http://www.dll-files.com/dllindex/dll-files.shtml?granny2 it not worked. I think TSR forgot to add granny2.dll in TSR RigFix. And installed "Granny Crowd Scene Demo" isn't help anything.
On Oct 26, 2011 vchukkrit wrote:
Note: granny2.dll file in ://windows/system32 can solve the missing dll "Could not locate granny2.dll..." ,but can't solve Could not convert dcdb0.dbc 'GrannyConvertFileToRaw'na Dll'granny2. Dll'. I hope it helpful. ^^
On Oct 26, 2011 ChumKatros wrote:
Thank you guys for all of your help, It means a lot! but I'm about to shoot my computer haha nothing is working!
On Oct 26, 2011 Ladywhatshername wrote:
I found a link for a file you need! So excited about this! TSR you are the BEST!
<a href="http://www.mediafire.com/?1ra544gbde28z6d" target="_blank">granny2.dll</a>
On Oct 26, 2011 HappyLittleElephant wrote:
THANK YOU Ladywhatshername!!!! Had given up trying to find this file - now it's all working!
On Oct 26, 2011 JCIssette wrote:
Are you taking submissions yet? I have tried for days to submit a lot and keep getting an error page.
On Oct 26, 2011 christina832010 wrote:
ok well personally im getting agravated, i know things like this take time and all, but how about working on fixing ur existing cc objects on ur server instead of relaeasing new ones everyday!!!
On Oct 26, 2011 christina832010 wrote:
whats really got me mad, is im a payer! not to just this site but simcredible, peggyzone, roan sims, and most ur really good cc sites and no one is trying to help me fix my game, i CAN NOT download the fix thing i have tried a billion times, i have done reinstalled my game and now want to put stuff back in but everyone keeps saying their stuff isnt ready, well heres what i think,,, for the ppl that cant use objects and cc that pay to do so, shouldnt be gettng ignored like this!!! i dont mean to sound harsh or rude and i know everyone is working hard but no one is even saying whats going on, i have asked a bunch of quesrtions and still no one answers me!!! like, are thetuff ur uploading daily new iterms are they fixed or not?? when are the other items like old cc gonna be fixed?? and im not understanding why there is new stuff being put on here when there is so much old stuff to fix!
On Oct 26, 2011 christina832010 wrote:
one last question! can i atleast download my hairs and clothes back or are they too bugged!! will they work? and will they screw up my gamedownload them without having the fix tool to fix them?
On Oct 26, 2011 christina832010 wrote:
i just tried downloading ur fix tool again and i keep getting this >>>> rigfix_setup_msi couldn't be downloaded.. my pc wont even let me download the file for some reason so i cant fix anything
On Oct 26, 2011 AnoeskaB wrote:
The fix of the downloads on the site is busy, but seems to take more time then expected. Hairs and clothes are not affected, so you can download and install those without any problem. If you can't download the file normally, try rightclicking and use "save as". Also check if your antivirus isn't stopping the download (because it's an executable file).
On Oct 26, 2011 malxncm wrote:
christina832010- i know how you feel, i dont even have anything extra in my game i deleted everythinggg bc my game kept crashing their only fixing the problems with peoples cc not the people who dont have it i paid for this game and cant play it its pretty ridiculous ea released a game that has so many issues..
On Oct 26, 2011 bruninhabonfim wrote:
I found the dll did the whole tutorial, but still I have a problem ...!!!When I put some object such as flowers, or any lamp on the table of my custom content, the object goes down the table, is the only error that my The Sims is having, this happened after I downloaded the sims 3 Pets ...!! what I do to fix this ...??Someone help me ...!!! Please ...!!!Steps Bruninha ...!!!
On Oct 26, 2011 Silentrains wrote:
Hi! I do not speak English, but I'll try to explain! I have a problem with the accessories and hair! I know that they do not need TSR Pets CC Bug Fixer, but can not see them in the game, when everything else works fine! I hate Sims 3 Pets and patch 1.26!!!! I do not know what to do! Please help me!
On Oct 26, 2011 Demented Designs wrote:
AnoeskaB I have a question. After they run the batches on the site, we will no longer need to run the items through Rig Fix right? Also, will they post a update, so we know it is done, and the files have been converted? Thanks for any help on this lady! Also, thank you to all the programmers who must be working their butts off this week!
On Oct 26, 2011 christina832010 wrote:
thank you sooo much for answering me AnoeskaB i am excited i can atleast work on getting back my hairs and clothes, do u think i can download clutter objects?? or do they need to be fixed??? thanks again for answering me
On Oct 26, 2011 christina832010 wrote:
>>malxncm i sooooooooo know what u mean!!! and i know it takes time to work these things out and yes EA pulled a good one this time, and im thankful everyone is working so hard to fix the problems, i just get agravted cause no one was answering me lol, but atleast now i know i can get back my clothes and hairs without any problems YAY!
On Oct 26, 2011 malxncm wrote:
OKKK SOOO after googling a thousand different things i finally came acrossed a page on the sims 3 crashing it showed me how to CORRECTLY do the dep and what not and also go into my comand prompt and type something in after doing that and restarting my computer my game seems to be working..*knock on wood* Granite i did not try playing for a very long time i only tried for about 15 minutes but there were no issues during this time and im glad considering it would crash after about 10 seconds before hand... so im hoping this works and i dont run into anymore problems,,bt i do have a question...If i go to the exchange and start downloading things...i mainly only download sims bc i like the hair and clothing... do i have to do the fix thing? or is it already fixed and that only for people who already have cc? i have no cc yet...so i just need to know if after i download anything if i have to still do it or if its all set?
On Oct 26, 2011 riccinumbers wrote:
bruninhabonfim : Please let us know exactly what you are doing in support and we will try to help you.
Demented Designs: Yes only some content will beed to be fixed by the artist. Most things will be fixed once the script is run on site. And yes Programmers are running amuck :P
christina832010 : Clutter objects should be fine depending on what the creator cloned. Basically the only objects affected are thing the pets interact with.
malxncm: If you download from the exchange those are just recolored EA objects. They are not CC in the sense that they are cloned or meshed. And again, it depends on what the creator has put into that Sim.
On Oct 26, 2011 malxncm wrote:
Ok, so if I upload a sim from the exchange and it has hair or clothes that do not come in the normal game do i need to run them through the rigfix?
On Oct 26, 2011 bruninhabonfim wrote:
Hello .... I'll try to explain good ...!!! is why my indioma is Portuguese, BrazilI have all expansions and collections of objects from the sims 3, then I saw on the Internet the new Sims 3 Pets and downloaded, installed and everything, I have a lot of custom content downloaded to this site (which is to be congratulated) but the tables I downloaded from the internet that is customized tables of contents are giving error, when I put some object like (flowers, bulbs and phone) they will automatically go down the table or the ground, for example want to put a nightstand near the bed and put a lamp on top, it is no longer he stays on top floor in the middle of the table ...!!! this happened after I installed the sims 3 pets, I made this tutorial to see if more resolved not resolved, I wonder if anyone has as to help me, giving me a solution ...!!! Thanks in advance ..Steps Bruninha P-)
On Oct 26, 2011 riccinumbers wrote:
malxncm No Hair and clothing is fine
bruninhabonfim this sounds like the fix was not done peoperly. Try to read the directions again (so sorry only in English) and fix your dcbackup, dccache, downloads, and if you have a mods folder this is also good to do.
On Oct 27, 2011 tvldiva wrote:
Okay I tried downloading this program doing excatly as it said, and it couldn't do it because there was no granny2.dll so I downloaded that file, now its telling me it can't find the grannyconvert to raw? I thought downloading the demo and your program would fix the issue?
On Oct 27, 2011 MissLemonPie wrote:
OMG, thank you Ladywhatshername!!!
I've downloaded the granny2.dll file at your link, and it's working now! Here is the link if anyone still needs it: http://www.mediafire.com/?1ra544gbde28z6d
On Oct 27, 2011 chichiro19 wrote:
OK so I managed to fix the granny problem and did the 1'st and 2'nd steps. But when I'm trying to do the 3'rd one the TSR RigFix simply stops working or get an error that a method or operation is not implemented. Does anybody have a problem like it?
On Oct 27, 2011 Groggylicious wrote:
Hi Chichiro,
I have exactly the same problem. When I am selecting the Sims 3 Downloads folder. TSR Rigfix goes into no responding and after a minute shuts itself down. I've given up in a way and deleted all my house essential custom content for now.
On Oct 27, 2011 christina832010 wrote:
thank you riccinumbers for the reply, thats the first bit of good news i have gotten all wekk on this thing lol, i can finally start downloading cluuter back in my game, i love love love clutter cause it makes things more real for me
ill just stay away from interactive cc things for awhile till its fixed 
btw is it ok for me to put accessories like cc makeup and peircings and tats back in the game??? and does anyone know if the pose player and poses are ok or do they have to be fixed??? thank you for answering 
On Oct 28, 2011 christina832010 wrote:
does anyone know if i can download cc curtains ( sheers ) or if they have to be fixed?
On Oct 28, 2011 frisbud wrote:
christina832010, You can restore any CAS items as those were not affected by the patch at all, and thus do not need to be fixed. That means any accessories, tattoos, make-up, clothing, hair, shoes, whole Sims, and even patterns are safe to use.
On Oct 28, 2011 Razah81 wrote:
Ladywhatshername, you are a holy girl ! Thx for you!
On Oct 28, 2011 murfeel wrote:
Thank you SO much, vchukkrit (AND Grant Hess at Sims 3 Stuff & Things!
) for giving us the link to the proper Granny2.dll file! 
Yes, I too downloaded the Granny Demo and the Granny2 file was nowhere to be seen. 
uh: So I now have a question, TSR: Can we delete the Granny Demo folder and all of its files, since the .dll file we actually needed wasn't even included? 
Or do we keep the whole Granny folder and its contents in Program Files anyway? 
On Oct 28, 2011 murfeel wrote:
YAY!! It successfully converted 5984 items in less than half an hour, with not one issue with the DCCache files--PHEW!
Now I can convert my package files! 
Thanks, TSR! 
I hope this works in-game without a hitch as well! ^-^ *cross my fingers*
On Oct 28, 2011 stolenwhispers wrote:
LOL . . . I have been playing Sims since it's existence and have bought every expansion pack and several new computers (the last of which was purchased last month) to keep up with my addiction. EA definitely knows how to market the game and even insurmountable obstacles don't keep us true Simmies away too long. I took 4 days off this week to play the Sims . . . and haven't been able to do so because of the issue with custom content. The Granny issue is KILLING me! Every link is no longer there -- and I, for some odd reason, cannot get this downloaded to fix my custom content. Regardless, I know it will all soon resolve . . . so I remain patient. I have noticed that several items I'd previously downloaded from TSR (yes, I am a paying subscriber and have been for the majority of the past 3 or 4 years) have been "fixed" and are available for redownload.
So, please . . . where is that durned Granny download???
On Oct 28, 2011 neonfireworks wrote:
I can't get it to work. I have downloaded the granny thing, but it doesn't have the .dll file that the Fixer keeps requesting. I don't know what to do...
Also, after installing Pets, my game won't load. It goes to the window where the town is loading and I get the tips, but the bar stops moving when it's almost full and I never get anywhere. Anyone know what could be up with that?
On Oct 28, 2011 MissLemonPie wrote:
The granny2.dll can be found here: http://www.mediafire.com/?1ra544gbde28z6d
On Oct 28, 2011 Rennara wrote:
Okay, I'm gettting some revisions of beds and tables from the creators....my question is do we have to remove the original or will it overwrite? I am having one %&** of time finding the original in the Sims3 launcher and its too late to install the tsr launcher according to instructions. Sorry if posting in wrong place...forums are closed for move.
On Oct 29, 2011 frisbud wrote:
Rennara, You need to uninstall the original file from your game. Then you install the new updated version. The files do not overwrite so you need to uninstall the previous version before installing the new version.
On Oct 29, 2011 chemy wrote:
Rigfix worked for me right up until I try to fix my downloads and then it freezes and wont respond.
I checked and have the Granny 2.dll in the same folder as Rigfix...so not sure why it doesnt work. Also, I was trying to find in posts here, do we need to delete old cc and redownload it after its fixed by the creator? Thanks for the help.
On Oct 29, 2011 OCIKITTEN wrote:
Chemy, I have the same problem here. This is a bad fix. I am searching around on some other Sim 3 sites. It keeps saying I need the Granny 2.dll file but I have installed it multiple times to the default folder and the same folder as the RigFix; it still won't recognize the Granny 2.dill file which I can open and run without any problems. Oh well guess TSR no longer wants my annual renewal fee. Lot of other sites out there though. Too bad made a lot of friends here over the last 8 years too bad they don't care.
On Oct 29, 2011 OlClyde wrote:
I Have used the bug fix. And all seems to work, now every time I log on there are 4 to 9 pages of fixed stuff to redownload. Do I need to download and install these, or are they already fixed?
On Oct 29, 2011 christina832010 wrote:
@ OCIKITTEN i too was very upset and felt like no one cared, i am a ** payer ** to many sites for cc for my game, we all know the best stuff isnt free
however they have trully been trying really hard to work this out, i cant download the fix program at all, my pc wont run the fixer or the granny program so i just uninstalled and reinstalled everything, if u want to start over ( and do i ever know how bad it sucks ) u can download all CAS things like hairs and clothes and makeup and patters ) without any issues, and just wait for the creators of content to update thier items, thats what im doing anyways!!! everyday i sign on there is a bunch of updated items and most are making the new daily items already pet ready!!! i understand ur upset, but it will get worked out 
just try and be patient 
On Oct 29, 2011 christina832010 wrote:
hve n question tough, does nyoneknw if i can downlad cc curtains and stf like dec cluttr for baby roms ndkitchens without it affecting my game??? i know interactive cc stuff has to be fixed but is curtains and deco items ( plates, baby stuff, flowers, etc ) i just wanted to know before i put them back in, i dont want to have to uninstall and reinstall again! thanks
On Oct 29, 2011 OCIKITTEN wrote:
@Christina632010 totally agree about the payer stuff. But TSR has become the absolute worst at taking money and giving nothing in return. When they had the magazine my sister a payer here paid for it and never recieved her copy. She contacted them and it was not until she turned it over to fraudulant charges with her credit card company that they coughed up the product she had paid for. Weeks of constant emailing the TSR staff did nothing. I just think this will be the last time they get a dime out of me.
On Oct 30, 2011 Rennara wrote:
I really believe TSR and all the independedent creators are doing their utmost for this hiccup. If all else fails delete your documents folder and start downloading your cc again with creator date of Oct 20 or later if you want to play it real safe and start your game all over. Don't worry about the fix and just go on with what you have for now. CAS items are okay from any date. Objects that the pets do not interact with are not affected eg curtains, pictures, lights,clutter etc. The rigfix is a handy tool but not essential to playing the game. If something does not work delete it until it is fixed. I will continue to support TSR not just for the site but for the amazing creators and simmers like you...50,000 members soon and going strong!
On Oct 30, 2011 shawnyzee1585 wrote:
I installed the fixer and Granny Crowd Scene Demo but when i run the fixer it is not loating the granny2.dll file. Now what?
On Oct 30, 2011 Rennara wrote:
Please go through all the messages in this thread before you post...there are several repeats.
On Oct 30, 2011 natron713 wrote:
I am still receiving the follwoing error...."Could not
convert
dcdb0.dbc. Exception type: System.OutOfMemoryException". I have restarted the program several times as well as tried fixing only a few files at a time, does anyone know a solution for this error?
On Oct 30, 2011 anura32 wrote:
Well... There are no cc content on my game presently. So I will have to download it again anyways. Is it okay to download them right now or will the problem still persist.
On Oct 30, 2011 countryangel053 wrote:
I don't believe everything is updated yet. I am waiting too. I hate a plain jane game. lol. But I thought I would wait since this was suppose to be a week ago and still nothing. They don't even come on here and say anything about it. I wonder if they are going to do it or not. Do they expect us to convert things we are using?
On Oct 30, 2011 anura32 wrote:
I hate the plain game too. I think I will wait too. Hope they will update it here itself so that I can go back to downloading stuff.
On Oct 30, 2011 andoraa wrote:
what if it says that i dont have the granny2.dll file but it is in the tsr rigfix folder? what do i dooo!
On Oct 30, 2011 ian1066 wrote:
Hi guys, thanks for the hard work, BUT I've installed Granny but I get told right at the start of the Rigifix process that granny2.dll can't be found. And it doesn't appear anywhere in the Granny files on my PC or in the Rigifix folder. Could it be that it's no longer included because of TSR using it? Like anura32, I hate the plain game. It's hardly worth playing.
On Oct 30, 2011 christina832010 wrote:
i have a question... could u all please write somewhere o the items that they have been updated once u update them? i noticed the items in the update thing say pets fic but if u click on it from the reg categories it doesnt saying anything about being updated or anything it just says number of revisions, so im getting confused on which items are already updated and which are not lol!!! like i have had some items updated of houses i downloaded but if i go to rec items to download in the houses that have been updated they dont say they have been updated, i hope someone understands what im saying lol, oh and i noticed two lots i have done and uploadded to the site were in my update list saying they were updated with pets fix but i havent updated them, so thats really got me confused on whether its safe to download them or not, sorry im just confused
On Oct 31, 2011 02182010 wrote:
I have a problem, i download everything and did the steps by steps but when i wanna open the tsr rigfix it tells me that my granny thing is not located. and idk what im supopsed to do nextt
On Nov 1, 2011 ownedbycats1973 wrote:
Works great, thank you all so much!
On Nov 1, 2011 DustyDiamond wrote:
It didn't work as you claimed. In fact, it accessed the internet and downloaded a trojan, keylogger and virus. Now my computer no longer works and I hold TSR responsible. Word to the wise for the people considering this "fix"... DO NOT DOWNLOAD IT unless you want to not have a working computer too.
On Nov 2, 2011 marybby010 wrote:
Hey I have a small problem converting one of my items it keeps saying
"Could not convert RD-Floor Cushion 01.sims3pack
String Reference not set to an instance of String.
Paramater name:s"
any idea what this means?
On Nov 2, 2011 tom86 wrote:
It Didn't fix my game I try and put a download sink on a download bench and the sink is just a hole in the to of the bench and the sink is on the floor same if i try and put decor on a download surface it doesn't sit on the object its on the floor
On Nov 4, 2011 sandragoz wrote:
where can i find the granny2.dll for 2009. All the ones I have found so far do not work. Have tried all the links posed here and none works for me.Much help really appreciated
On Nov 4, 2011 Angelzinho wrote:
Hi i have windowns 7 64bit 8gb. I have installed granny and did everything ...read it over and over again to make sure I did not miss anything. When i get to the part to go to the DDcache and choose the files ... i choose the correct files and click open ...but nothing happens the files do not show on the fixer. I already tried unstalling it and re-instaling it, and opening as administrator...but nothing... i also tries to open the files on my DDCBackup and the package files dont appear either. Please help me i dont know whats going on.
I just installed sims3 on a new computer and i have not started to play yet. But i still need to fix my cc because its from the old computer that did not have Sims 3 pets installed.
On Nov 4, 2011 poetrae wrote:
I'm having the same exact issues as above. I've read over and over and can't not figure out what I've missed or done wrong :/
On Nov 5, 2011 MissLemonPie wrote:
If anyone needs the correct granny2.dll, you can find it here: http://www.mediafire.com/?1ra544gbde28z6d
On Nov 5, 2011 kimeh322 wrote:
I'm having the same issue as Angelzinho, and poetrae. Please help, I am so confused. I've been trying to fix my game for days.
On Nov 5, 2011 Angelzinho wrote:
Hi i have windowns 7 64bit 8gb. I have installed granny and did everything ...read it over and over again to make sure I did not miss anything. When i get to the part to go to the DDcache and choose the files ... i choose the correct files and click open ...but nothing happens the files do not show on the fixer. I already tried unstalling it and re-instaling it, and opening as administrator...but nothing... i also tries to open the files on my DDCBackup and the package files dont appear either. Please help me i dont know whats going on. I just installed sims3 on a new computer and i have not started to play yet. But i still need to fix my cc because its from the old computer that did not have Sims 3 pets installed.
I have looked at every single post and not one answers my question.... and the previews ppl who asked got ignored also. MssLemonPie I've downloaded this granny from multiple locations including yours and the granny seems not to be the problem. WOULD SOMEONE PLEASE HELP!!!!
On Nov 5, 2011 sashamusiclife wrote:
i have the same problem ^^^^^ can somebody help ? D:
On Nov 6, 2011 Maylu1654 wrote:
Ok since the forums are down i'm going to ask here... Norten has told me that the fixer is a virus and it deleted the file. Does this file have a virus or anything like that?
On Nov 6, 2011 malxncm wrote:
AVG did the same thing to me, im guessing its not a mistake my anti-virus has never for the 2 years ive had it EVER popped up and tell me i had a threat on my computer until i downloaded that, and ever since i downloaded it everytime i try to search something on ie or firefox it redirects me..there are very few websites that dont get re directed...im extremely irritated about this i dont think it is the fixer i think it is the dll file either way i would recommend no one else download this. the problem here is that this game is seriously f'ed. EA decided to release a game without testing it first and now everybody in the world who bought it or downloaded it is having the same issue, it is not our computers its the game itsnot just because of cc because i had none and it still did it i managed to fix my dep and got the game to work it will now run for about 15 20 mins then crash...i paid 80 dollars for a game i cant enjoy...YES 80 DOLLARS they charged me twice for and tried saying they didnt or my bank was holding my money ...bs bc i talked to my bank...i had no problems at all until i got this ep. As far as im concerned this game is sh** EA is sh** and they can take it back and shove it up their butts.
i will never buy another game from them again.
On Nov 7, 2011 chemy wrote:
Finally got the Rigfixer to repair my cc! I kept getting the error message and then it would crash. The way it worked for me was to 'choose files' and repair 40 files at a time -worked great! No crashes! guess it was just too much for it to handle all the cc at once.
On Nov 12, 2011 cypro wrote:
I'm having the same issue as Angelzinho and Sashamusiclife. I'm using Windows 7 64bit, with 8gb of RAM, I open the tool and try to add files or folders and NOTHING shows up on the screen. The files never get added to tool to be fixed. Just to confirm I clicked "fix selected" for the heck of it and it says "Successfully converted 0 items." I've tried 3 different versions of the granny2.dll. Does the RigFix not like Win7 and/or 64bit systems??
On Nov 12, 2011 yampkin2009 wrote:
Thank you some much. Everything is working except for mirrors when i put on wall my game is crahing?
On Nov 12, 2011 jordynjanae97 wrote:
i cant get this to work !!!! HELP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
i tried soooooo many times .
On Nov 13, 2011 dxdiva15 wrote:
Im havin the same problem as CYPRO! Mine isnt working either! Help Please!!!!!!!!
On Nov 16, 2011 emmathompson1986 wrote:
I've been trying to do this for days now, been following the steps EXACTLY and still isnt even doing anything
ive downloaded the granny.dll file, open up the rigfix file, go to add files and it wont add the "dcdb0.dbc" or whatever. Can anyone help? i havent had a chance to play my game since I had it when it came out and I refuse to waste nearly 30 quid on something I cant even play! Great work EA ¬¬
On Nov 18, 2011 naememac wrote:
Thank you for all of your hard work!
On Nov 19, 2011 sotflikka wrote:
I cant find the right granny 2 file anywere!
On Nov 22, 2011 beadguru wrote:
I'm with cypro, Angelzinho and Sashamusiclife - nothing happens. I have reloaded - even re-downloaded and every time I get ... nothing! Any suggestions?
On Nov 22, 2011 SpandexKnickers wrote:
Last night I cleared my Cache folders and all of a sudden my perfectly smooth running game is no longer perfect. I re did the RigFix thing (which previously worked) and now tables are not letting me place some plants on them. Sinks are not showing, but instead a black box is showing.
This is stopping me from playing my game and enjoying it. Quite frankly this is akin to paying for pricey shoes and coming home to find that after one wear the heel pops off and the shoes unstitches itself. Deplorable.
Can someone advise me as to what I am doing wrong please?
On Dec 3, 2011 MeegaaMaarii3 wrote:
Thanks you alot ! But i have a big problem... TSR Rg Fix say to me : "out of memory " . What's going on ?
On Dec 9, 2011 KinkyApparition wrote:
Just downloaded it, I downloaded this before from somewhere else and only got an ugly black box with white letters... not sure what that was. But this interface is pretty. My issue is when I select the dbcb0--whatever file in my DcCache it doesn't pull any CC.
Not sure if this effects anything but I just went ahead with the rest of the process.
On Jan 13, 2012 grizzlybear8 wrote:
Ok then, So I have done exactly what It said downloaded the rigfix, copy and pasted the granny2.dll folder in to the C:\Program Files\The Sims Resource\TSR RigFix folder opened the rigfix program but still it says It cant locate the granny2.dll folder. At first I thought I mite not have got the right version of the granny2.dll file so I tried a few different ones, from the links giving on here but none of worked! Now Im stuck with what to do next, someone please help?!
On Feb 11, 2012 mosesplayssims wrote:
does this also work on .package files???
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On Mar 14, 2012 Chrisnadk wrote:
On Apr 21, 2012 AkanthaX wrote:
Alright. I've read the freaking tutorial 100 times, and I've tried a bunch of times, but I run into issues everytime I try and fix my CC on a PC. I have a mac, and I've put my Sims3Packs on a USB and I've got everything I need downloaded, but it. wont. work.
How am I suposed to fix the CC!?
On May 9, 2012 2jacko5 wrote:
what is granny crowd scene demo, I can't seem to find it and I actually have no idea what that is? I downloaded granny2.dll file from 2009 and it doesn't seem to work, when I select .dbc files to convert and click ok nothing happens, files don't appear on the list of files to be converted, any help? Maybe I need another granny2.dll, I don't get it...
On May 12, 2012 h11041225 wrote:
Thank you TSR
On May 15, 2012 xpod8 wrote:
I thought I was going crazy, life can continue, thank you so much TSR
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