Welcome to our Support Center

Before You Submit a Support Issue!

Please check if your problem related to one of those common issues:

• If the problem is with the game itself or gameplay, you should contact EA support.
• If you have questions about stopping the automatic renewal of your subscription (only valid when paid for 2 months using Paypal), go here.
• If you have a problem with login, please read the Login guide.
• If you need help on how to use the items you download from TSR go here for Sims 1, here for Sims 2 and here for Sims 3.
• If you have a problem with individual downloads, please use "Report item".

I need help with:

• Login
• Subscriptions
• Downloads
• TS2 Submissions
• Other

About The Sims Resource

The Sims Resource is fully owned and operated by:

Ibibi HB, Generatorhallen, 826 30 Söderhamn, Sweden