Slightly Annoyed

I have been trying, for the past week, to have some new paintings published. They are rejected over an over again for not being "INGAME" previews. So what's the problem, right? Take some "INGAME" snapshots and update the uploads. The problems is that they ARE "INGAME" screenshots. I'm being, I don't want to say punished because that's not quite the right word, but I'll use it anyway, punished for cropping the paintings so that all you see is the painting. It's very what you see is what you get. No ugly white wall background. No furniture to distract the viewer from what I'm truly offering. Just a painting. The only thing I can figure with these is that I used "Pineapple" as the painting to recolor, and they don't really provide much as far as a frame goes, so some might mistake that as being the image I used to create, and not the image of the object in the game. It's really frustrating to have to resubmit things over and over again that are in the right format and have no way to really defend myself. There should be a link or something that says "If you've received this message in error..." or something, so I can explain what they're seeing in the snapshot.

I really don't want to have to start taking ugly pictures just so that I can prove that my pictures truly are "INGAME" screen shots.