
GENERAL |
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VIP subscriptions | There is occasionally a short delay between payment and VIP activation (especially around midnight CET). This is normal and your VIP should be active shortly. Some local payments such as Sofort and Giropay might take a little longer. |
SERVICE |
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Website | No problems reported. |
Account services | No problems reported. Email problems? Please see our Email Help page. |
Basket | No problems reported. |
Download servers | No problems reported. |
Forum services | No problems reported. |
Submissions service | No problems reported. |
Subscription services | No problems reported. Please see our Payment Help page if your payment won't go through |
Support | No problems reported. |
If you have an issue to report that hasn't been listed above, please contact customer support.
Your VIP Membership goes towards paying our Artists & improving the website.