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*Softspoken*Oct 05, 2016

Hmm...that's pretty strange I wonder what's causing it. I'm sorry I know it must've been a pain downloading all the CC and not having it work for you. I can try putting her in my gallery if you'd like.

*Softspoken*Oct 04, 2016

Oh no so sorry to hear that Make sure to extract the files from the archive & place them in the tray folder.
This is the location of the folder: Documents/Electronic Arts/The Sims 4/Tray
Once you're on CAS go to the my library tab, there should be a button that says advanced on the left of your screen where you need to click. Then check the include custom content box. Hope this helps you. If she's still not showing up I'll be more than happy to help you. Thank you for your comment. You have a great day ♥

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