*updated* Paypal issues

We have been notified that a number of transactions has been made without receiving the days paid for. We've looked into this with Paypal and there has been issues with their technical platform between the dates december 15 up until now. We will go through all transactions on monday and make sure you are properly credited. In the coming month we will also implement a brand new API for Paypal payments that will eliminate those issues once and for all. Thank you for your patience and we're sorry for the inconvenience.

Update: We have now gone through Dec 14-20 and added any missing days to your account. We're truly sorry for this mess, it's unfortunately out of our hands since Paypal has no automatic warnings or messages when the Instant Payment Notification (that gives you days) does not come through. If you still miss days you paid for, contact support. Thanks!

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8 Comment(s) so far

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#1Dec 20, 2009

I never use Paypal for my subscription but thanks for sorting this matter out for the people who do use it. Very prompt as always. \:\)

#2silverio1975Dec 21, 2009

I just sign up and I nothing happing  so what do I do now.... Please let me know....

#3charmanyDec 21, 2009

i payed thru paypal with no problems thanks...

#4Pipkin08VIPDec 21, 2009

Thanks for that. I paid in the last few days but as far as I can tell everything went through okay. Pipkin

#5dhardenDec 21, 2009

My account is showing that my subscription expired today, even though I had it set for auto-renew through PayPal.  PayPal didn't show any that any payment was made.

#6ClaireDCDec 21, 2009

Let's hope it's sorted, this is the 2nd time I have had to deal with this stupidity. x

#7TiffanyHDec 22, 2009

Thank you for your prompt response!\:\)

#8xpanicxfanaticxJan 23, 2010

hello guys, can you help me ? i want to delete my account!
so can anybody please tell me how to do that ?
thank you!!

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