Update on Downloads problems
The problematic file servers that caused the download problems experienced by some of our members last week have been fixed, and we now expect the downloading to work much better again. As we are now again running on 5 dedicated file servers the total download capacity should also be better.
We are very sorry for the inconvenience that these problems caused our members. Our members who had an active subscription during the time of the problems have been compensated.
If you still have problems with downloads, it's probably unrelated to last weeks issues. Please use our on-line support system for reporting that.