Custom content does not show up in game (Sims 4)

If your downloaded and installed custom content for The Sims 4 does not show up in game (or not showing up as expected), there can be various reasons for that:


No CC shows up in game

* After most patches the game will automatically disable the use of custom content in the game settings. To make it show up again, you'll need to enable it again manually in the game settings, and restart the game after that.

* Make sure your CC is placed in the right location on your computer. You can find info about that here:


Some CC does not show up in game

* Some custom content will need a certain Expansion, Game or Stuff Pack for it to show up in game. The description of the downloaded creation on TSR should in that case give info about what is needed.

* Some CAS creations can be made a s recolor variation of an in game item, instead of showing up a seperate item. Those can sometimes be hard to find. When using the CAS filters for only showing custom content, that creation should be easier to find.

* Some CAS creations will only show up if you remove the default male/female setting in the filter.

* Some creations will need the game to be fully updated to show up correctly. This can be the case when something is cloned that was added by one of the game patches. Having an unpatched game or a non-official version of the game will cause some CC to not show up in game.

* Lots and Sims that are not showing up in your Gallery might also need a specific Pack or other custom content that is currently not installed on your computer. By default your Gallery will hide Lots and Sims that need something that is not installed. In the Gallery settings you can change the settings to make those Lots and Sims show up as well.


Part of the CC is not showing up as expected

* Some custom content needs a mesh (the actual shape of something like a hairstyle, clothing or object) for it show up correctly in game. In this case you can see the thumbnail for the creation, but it's not showing up as you would expect. For instance for missing hairstyle meshes you'll see a bald head instead of the hair you've seen on the previews.  For clothing you'll see missing body parts. In some cases you'll also see a weird blocked texture on the Sim, with question marks on it.  To make the creation show up correctly, you'll need the mesh that was used to make that creation. The description of the downloaded creation on TSR should give information about which mesh is needed, and where to download it.

* Lots and Sims often need extra CC for them to show up as shown on TSR. Read the decription of the Lot or Sim on TSR about info on what is needed and where to download it.

* Some (mainly older) CC skintones can cause other (correctly made) CC to not show up correctly. This is for instance the case with mermaid tales. Use a different or updated CC skintone in that case.




If non of this helps, also take a look here, to see if your custom content was installed correctly:




More from this Author

CC Manager Help Page November 2018 Sims 4 patch hair fix Getting the download session... Ad-blocker disabled but still... Windows 10 Edge download issues

Ad-blocker plugin detected

We have detected that you are using an Ad-blocker plugin. This means our main source of income to cover bandwidth costs is blocked when you are using our free service. We would ask that you whitelist us and allow ads to show.

Anyone using an Ad-blocker plugin will be forced to wait 180 seconds instead of 10 on the "please wait" page.

VIP Membership

For as little as $4.00 per month you can become a VIP member. This lets you use our service free of all ads and unlocks access to our popular Download Basket and Quick Download features.

Become a VIP member now
Proceed to download

Log in to TSR

Sign in with Facebook

Not a Member yet?

Click here to Register now

Download blocked

Please turn off your ad-blocker to download.
If ads are a problem you can become a VIP member and enjoy an ad-free site.

Getting this message with no ad-blocker active?
Go here for help.
Please wait - loading...